Refunds and Cancellation

Try it before you pay

Every account starts with 3 days free and no card. Use it on your real videos and export them. Nobody should be paying us before they know whether the tool works for their footage.

Cancelling

Cancel whenever you like: sign in, open the editor, and use the Manage button in the header. You do not have to give a reason. If that button is not there for any reason, email us and we will cancel it for you the same day.

When you cancel you keep full access until the end of the month you have already paid for. After that the subscription stops and you are not charged again.

Refunds

Within 7 days of a charge, email us and we will refund it in full. No questions, no form to fill in. This covers the case where you forgot to cancel, or subscribed and immediately realised the tool is not for you.

After 7 days we do not normally refund a month that is already running, because you keep access for the whole of it. Two exceptions, where we refund regardless of timing:

• The service was broken in a way that stopped you using what you paid for, and we could not fix it.
• You were charged in error, or charged after cancelling.

The $5 monthly plan is the only thing we sell. There is nothing to buy in advance, no credits that expire, and no annual commitment.

How to ask

Email agarwalmayank1170@gmail.com from the address on your account. We reply within two working days and process approved refunds straight away.

Refunds are issued by Dodo Payments, our merchant of record, back to the original payment method. Your bank usually takes a further 5–10 working days to show it.

Before you ask for a chargeback

Please email us first. A chargeback costs us far more than the refund itself, and we will almost certainly just say yes. If something has gone wrong, we would rather fix it or give your money back than argue about it with a bank.